Privacy Policy

This website collects information you voluntarily submit through contact and booking forms (such as your name, email, phone number, and message content). Technical data such as IP address may be collected by our form provider for spam prevention and delivery.

Information submitted through forms is used to respond to inquiries, coordinate consultations and sessions, and provide services you request. Clinical records are maintained separately in secure practice management systems—not through this public website.

Please do not submit detailed personal health information through general website forms. Intake and clinical documentation are handled through secure channels after we connect.

Counselling is confidential with legal and ethical exceptions, including imminent risk of harm, suspected child abuse, and court orders. These limits are discussed before counselling begins.

This site uses form providers (such as UseBasin or formSpark.io) to deliver contact and booking messages, Google reCAPTCHA for spam prevention, and Google Calendar for availability. Google Analytics are used for site analytics; analytics events do not include the contents of messages you write in forms. Visitors in the European Economic Area, the United Kingdom, and Switzerland are shown a choice before analytics cookies are stored; elsewhere, analytics may load without that banner under Google Consent Mode. Online booking portals (such as Jane) may be used when appointments are scheduled off-site. Each service processes data according to its own privacy policy. Do not submit sensitive personal information through these third-party services unless you are comfortable with their privacy practices. Do not submit sensitive personal health information through general website forms.

Under applicable privacy legislation including PIPEDA and BC privacy law, you may request access to or correction of personal information held by this practice, subject to legal and clinical record-keeping requirements.